FAQs

FAQs

Are you accepting new clients?

Yes! Scheduling times for assessment varies, so email or schedule a phone consultation for more information. Dr Rovane has immediate availability for PCIT and some testing cases. Dr. Long generally has a shorter wait list for evaluation appointments.

When and where do you see clients?

Dr. Myszak works with clients both over telehealth and in person at her office in Glenview, Illinois. She is licensed in Illinois, Tennessee, Wisconsin, for telehealth in Florida (https://flhealthsource.gov/telehealth/) and for Psypact states (see the updated list of participating states here: https://psypact.site-ym.com/page/psypactmap). Dr. Long is licensed in Illinois and also licensed for telehealth in Florida and all Psypact states. Dr. Rovane is available to see Illinois and Wisconsin-based clients in person or over telehealth.

What does psychological testing involve?

A psychological evaluation involves the collection of information to determine whether there is an underlying reason for an individual’s difficulties (i.e., learning difficulties, autism, ADHD, etc.) Depending on the reason for testing, a variety of testing materials are used—-structured interviews, standardized tests of development and cognitive functioning, daily living skills, and other abilities. Testing typically involves several appointments of testing/data collection and all results are written up in a report with recommendations. Once a report is complete, we have one more appointment to go through the evaluation and answer any questions you may have. See here for more information.

Do you take insurance? What are your fees?

Check out our page on insurance and fees.

How long does therapy last?

This depends. Our goal is to help you get better as soon as I can, but everyone is different. Sometimes people benefit greatly from just one consultation appointment, and other people might need several months or more. Generally, people start with weekly therapy, and then gradually space appointments out as they start feeling better. Sometimes people might feel better and then come back for a “booster session” or two later.

I’m scheduled for a Veteran’s evaluation—Am I in the right place? What do I need to know?

You are in the right place! If you are scheduled for a C & P exam, at your appointment I will ask you about your background and history and ask you about any mental health difficulties that you are experiencing. The appointment typically lasts 1-1.5 hours and you are welcome to bring along a family member or close friend if you choose to. (If you are a Veteran coming in for an evaluation, please do not schedule a phone consultation beforehand—we will get through everything we need while you are here.)

I know my insurance company requires a pre-authorization for testing, even using out of network benefits. Can you do this?

Yes, we are able to complete documentation for testing pre-authorizations. If you send us the form that needs to be completed, we can do this paperwork after an initial diagnostic evaluation at our hourly rate. If this is important to your family, it may make sense to schedule the diagnostic evaluation and then hold off on scheduling additional appointments for several weeks, since it can often take the insurance company some time to process paperwork. Please share this information when scheduling so we can schedule your appointments accordingly.

How do out of network benefits work?

Upon your request, we provide documentation (a super-bill) which details the services so you can submit it to your insurance company for out of network reimbursement. Depending on your insurance benefits, your deductible, and your out of network coverage, you may be able to get most of this cost reimbursed to you, but it is your responsibility to call your insurance company to ask about your benefits. (Additionally, due to many insurance plan’s high deductibles, the out-of-pocket cost may differ very little from what you would pay for an insurance-covered evaluation.) The testing billing codes to call and ask your insurance company about are 90791, 93132, 96136, and 96137 (it would be multiple units of the last 3 numbers.) For therapy, the code is 90834. Some insurance companies require a pre-authorization form to be completed before testing to justify the need for a psychological evaluation. We can complete this at our hourly rate for submission if you let us know what is required.

Can we do the whole evaluation over telehealth?

Children ages 6 and under should plan for in-person testing. Other types of assessments, such as pre-adoption evaluations, often require in-person testing. Other forms of testing can often work just as well over telehealth.

How young can you diagnose PDA?

PDA can be challenging to evaluate, and especially with young children, the line between what is developmentally appropriate and what is potentially indicative of PDA can be a fuzzy one. To evaluate and diagnose a child with PDA, Dr. Myszak prefers for a child to be age 5 or older, though sometimes exceptions can be made for children with a history of participation in a structured school setting.

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